Shipping policy

Welcome to THE FUNFINITY PK Store! We are committed to delivering your entertainment products safely, securely, and on time. Please read our shipping policy carefully to understand how we handle shipping and delivery across Pakistan.

1. Shipping Locations

We currently ship all over *Pakistan*, including major cities and remote areas. If you're unsure whether we deliver to your location, feel free to contact us.

2. Shipping Charges

Standard Shipping:* PKR 200 (Free for orders over PKR 3000)
Express Shipping (optional):* PKR 400
Shipping charges are calculated at checkout based on order value and delivery location.

3. Delivery Time

Standard Delivery:* 3–7 business days
Express Delivery (if available):* 1–3 business days

Please note that delivery timelines may vary due to factors such as location, public holidays, or courier delays.

4. Order Processing

Orders are processed within *24–48 hours* after confirmation (excluding Sundays and public holidays).
You will receive an email or SMS confirmation once your order is shipped, along with all details.

5. Courier Partners

We work with trusted courier services Leopards, to ensure reliable and timely delivery.

6. Delays and Issues

We are not liable for shipping delays caused by unforeseen circumstances (weather, strikes, customs, etc.). However, we will do our best to keep you informed and assist with tracking or rescheduling where possible.

7. Damaged or Lost Items

If your package is lost or arrives damaged:

Contact us within *48 hours* of delivery
Provide your order number and clear photos (in case of damage)
We will review and assist with replacements or refunds as per our *Return Policy*.

8. Contact Us

For any shipping-related inquiries, please reach out to us at:

📞 *Phone: 03359351378
📧 *Email:* thefunfinitypk@gmail.com
📍 *Business Hours: 9am -5pm

Thank you for shopping at The Funfinity Pk Store– your trusted source for quality product in Pakistan.